At residential-and-commercial-window-services (‘the Company’ or ‘we’), your privacy and the protection of your data are our top priorities. This Privacy Policy details our approach to handling personal data in alignment with a variety of privacy laws, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.
This policy applies to all interactions with our website, applications, services, and products at https://residential-and-commercial-window-services.trustedstandard.com. It is important to be aware that this privacy policy does not extend to external platforms, applications, products, or services you may access through links on our platform, each having their own specific privacy policies.
Our processing activities cover various scenarios where you might interact with us, such as:
- Using our applications and services after signing up or logging in
- Visiting any of our websites that display this Privacy Statement
- Engaging with communications from us, including newsletters, emails, calls, or text messages/SMS
We collect a range of personal data to provide and improve our services. This includes:
- Account details necessary for user identification and service access
- Payment information required for transaction processing
- Financial records relevant for billing and service provision
- Purchase histories to facilitate service customization and support
- Mobile device identifiers for enhanced security and personalized experiences
- Location data where needed for location-based services or to comply with legal obligations
- Feedback you provide to help us improve our offerings
- Social media information if linked to our services for community engagement and customer support
- Product and service usage information to optimize our offerings
We collect this data through various means, including user input during account creation or service use, interactions with our platforms, and automated technologies such as cookies and tracking tools. In some instances, third parties may provide us with personal data, which is subject to their privacy practices.
Our website employs cookies to enhance user experience and facilitate analytics. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each serving a distinct function. Users have the option to manage their cookie preferences via our Cookie Manager.
We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once these purposes are fulfilled or the retention period has expired, we take steps to delete or anonymize the data.
To safeguard your personal data, we implement robust organizational and security measures. These include encryption of data in transit and at rest, and engaging with secure third-party processing services to ensure that your information is handled responsibly.
We are committed to respecting the privacy of children under 18 years of age. We do not knowingly collect personal data from children in this age group.
As a data subject, you have rights concerning your personal data. Depending on your jurisdiction, these may include the right to access, rectify, erase, restrict processing, transfer your data, object to certain types of processing, non-discrimination, and the ability to file appeals or complaints. To exercise any of these rights, please reach out to our privacy team.
We reserve the right to update this Privacy Policy from time to time. Any changes will be communicated through an update on our website.
For any inquiries, unsubscribe requests, or data-related questions, feel free to contact our privacy team via email at contact@residential-and-commercial-window-services.trustedstandard.com or by writing to us at the address provided on our website.